BowPro Support
Contact
Support email: loungetigerlaboritories@gmail.com
What To Include In A Support Request
- device model
- Android version
- BowPro version or build if visible
- a short description of the issue
- steps to reproduce it
- what you expected to happen
- what actually happened
- screenshots or screen recordings if available
If your issue is about scoring, also include:
- round name or training type
- distance and face
- whether you were using buttons or plot mode
- whether the issue affects saved history or only the live scoring screen
Beta Feedback
- whether the issue blocks real use
- whether it happens every time or only occasionally
- whether it started after updating to a newer beta build
Privacy And Sensitive Data
Please do not send payment card information, passwords, or private account credentials.
If a bug report needs score data, screenshots, or backup files, only send what you are comfortable sharing for support purposes.
Response Expectations
During beta, support is best-effort and focused on:
- crash reports
- data-loss risks
- scoring correctness
- import, backup, and restore issues
- installation and device-specific blockers